FREQUENTLY ASKED QUESTIONS
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The first handful of therapy sessions are mainly about information gathering. You will be asked questions about your life, your goals for therapy, your reasons for starting therapy, learning about your previous experiences with therapy (if any), and more. If you have any additional questions about what to expect with your first session, reach out to us and let’s discuss.
We offer a free 15-minute consultation call where your initial questions and concerns can be addressed.
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Fit matters more than almost anything else. You want a therapist you can connect with and who makes you feel comfortable and safe, because you will not say the hard things to someone you are managing yourself around. Look for someone who is genuinely expert in what you are bringing, who will tell you honestly what they think, and who is willing to say when something is not working. Credentials and approach matter, but the relationship is what makes therapy work.
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Therapy sessions are private and confidential with the following exceptions:
If you pose as a safety risk and/or a danger to yourself and/or someone else;
If you discuss previous, current, or future plans regarding child abuse, elder abuse, or dependent adult abuse;
If there is a mandated court order;
If you sign a Release of Information form which gives your current and previous medical professionals permission to discuss your case with one another.
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Sessions are 50-minutes each. We do offer double, 100-minute sessions as well.
Sessions are located at our Philadelphia or Newtown offices, or conducted virtually.
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Candid Therapy & Counseling is self-pay and out of network, and does not bill insurance directly.
You will receive a superbill after each session that you can submit to your insurer for potential reimbursement.
A superbill is an itemized receipt that contains the information an insurance company needs to process a claim: the date of service, the type of service, the diagnostic code, and the provider's license details. You pay for the session in full, receive the superbill, and submit it to your insurer yourself. The plan then reimburses you directly at whatever rate your out-of-network benefits specify. It is worth confirming those benefits before you begin so there are no surprises.
Many plans reimburse out-of-network mental health services, including treatment for sexual concerns and relationship issues, though coverage varies.
Call the number on the back of your insurance card and ask about your out-of-network benefits for a licensed professional counselor, what percentage the plan covers, and what your deductible is.
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Individual, Couples & Family Therapy Session Rates:
$175 per 50-Minute Session
We offer sliding scale options & can provide you with a superbill to submit to your insurance company for potential out-of-network reimbursement.
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If you have been trying to handle it yourself for a while and the same thing keeps happening, therapy is worth a try. You do not need to be in crisis, and you do not need a diagnosis or the right vocabulary to start. Most people who make a first appointment are not in crisis. They are simply tired of a pattern that keeps repeating.
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Yes. Secure, HIPAA-compliant video sessions are available to anyone physically located in Pennsylvania or New Jersey at the time of the session, and Lauren is licensed in both states.
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It’s essential that you feel comfortable with your therapist in order to get the most out of therapy. You should look for a therapist who you can connect with and who makes you feel comfortable and safe.
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No.
Lauren is a Licensed Professional Counselor, not a physician, and does not prescribe medication or order tests. Where a medical evaluation is indicated she will say so and encourage you to see your doctor or psychiatrist, and will coordinate with them with your written permission.
Psychotherapy and medication frequently work best in parallel.
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Sessions are 50-minutes each. We do offer double, 100-minute sessions as well.
Sessions are located at our Philadelphia or Newtown offices, or conducted virtually.
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No. The practice does not provide emergency or crisis services, and email and voicemail are not monitored around the clock. If you need immediate help, use the crisis resources below rather than waiting for a reply.
988 Suicide & Crisis Lifeline — Call or text 988 — https://988lifeline.org
Crisis Text Line — Text HOME to 741741 — https://www.crisistextline.org
Philadelphia Crisis Line (DBHIDS) — 215-685-6440, 24/7 — https://dbhids.org
Lenape Valley Foundation Mobile Crisis (Bucks County) — 1-877-435-7709 — https://www.lenapevf.org/services/mobile-crisis-services/
SAMHSA National Helpline — 1-800-662-4357 — https://www.samhsa.gov/find-help/national-helpline
2-1-1 — Call 211 for local services in PA and NJ — https://www.211.org
NAMI — Information, support and advocacy — https://www.nami.org
NAMI Philadelphia — Local Philadelphia affiliate — https://namiphilly.org
Trevor Project — 866-488-7386, for LGBTQ young people — https://www.thetrevorproject.org
Trans Lifeline — 877-565-8860 — https://translifeline.org
FindHelp — Search for free or low-cost local services — https://www.findhelp.org
American Psychological Association crisis resources — Further crisis information — https://www.apa.org/topics/crisis-hotline
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Book a free 15-minute consultation call and ask them directly. It is a conversation, not a commitment.